Privacy Policy

1Introduction

Your Digital Crew ("we", "us", "our") provides website design, development and digital marketing services. This Privacy Policy explains what information we collect when you visit yourdigitalcrew.com or use our enquiry, booking and contact forms, how we use it, and the choices available to you.

By using this website, you agree to the collection and use of information in line with this policy. If you do not agree, please do not use the forms on this site or contact us directly instead.

2Information We Collect

We collect information in two ways: what you share with us directly, and what is gathered automatically as you browse.

• Contact and enquiry forms — name, phone number, email address, company or website, and the message or project details you share.
• Call booking forms — name, phone number, email address, preferred date and time, and the topic you'd like to discuss.
• Automatic data — browser type, device information, pages visited and approximate location, collected through standard analytics tools.

We do not knowingly collect sensitive information such as payment card details, government ID numbers or health information through this website.

3How We Use It

We use the information you provide to:

• Respond to enquiries and confirm call or consultation bookings
• Understand your project needs and prepare proposals
• Improve our website, services and communication
• Send updates related to an enquiry you've raised, when relevant

We do not sell your personal information to third parties.

4Cookies & Analytics

This site may use cookies and similar technologies to understand how visitors use our pages and to improve performance over time. You can disable cookies in your browser settings; some site features may work differently as a result.

5Third-Party Services

Some parts of this site rely on trusted third-party services to function, including:

• Form delivery services, to route enquiry and booking form submissions to our team by email
• Google Maps, to show our location
• WhatsApp, for enquiries you choose to send us through the WhatsApp button
• Calendar services, if you choose to add a booked call to your calendar

These services have their own privacy policies governing how they handle data, and we encourage you to review them.

6Data Retention

We retain enquiry and booking information for as long as needed to respond to you and, where you become a client, for the duration of our working relationship and as required for our business records. You may request deletion of your information at any time, as described below.

7Your Rights

You can ask us to:

• Confirm what information we hold about you
• Correct inaccurate information
• Delete your information, where we are not required to keep it
• Stop using your information for a particular purpose

To exercise any of these, contact us using the details below.

8Children's Privacy

Our services are intended for business owners and professionals. We do not knowingly collect information from children, and this website is not directed at anyone under the age of 18.

9Changes to This Policy

We may update this policy from time to time to reflect changes to our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the most recent version.

10Contact Us